Knowledgebase
Renewing a WiFi Key

Applies to: Everyone
WiFi Logo

It's a new year, or about to be, and you want to keep using WiFi on all of your devices. That means you need to renew your personal key (or password, depending on what your device calls it). Unfortunately, there's no direct way to truly renew a key. You can't keep the same one and just extend it for a year. Instead, you'll need to "renew" by getting a new key. But, there's a special process we recommend to ensure the smoothest, fastest process possible.

Every student and employee YoteNet WiFi key is good from July 1 of a year through July 31 of the next year. We do this to keep keys clean, tidy, and secure as students graduate and employees move on. That means you need a different key each academic year to join the YoteNet network. Due to a security feature, though, it's not as simple as getting a new key, typing in, and off you go. It's close, but you need to do a couple extra steps if you want uninterrupted access.

The Process

  1. Forget the YoteNet network on your existing device(s). This means phones, computers, tablets, game consoles, smart TVs, streaming devices, wearables, and anything else you connected to the WiFi last year. For good measure you should also forget the cofi-guest network if it's listed. You shouldn't use the guest network if you're not a guest.
  2. Get a new key (opens in a new tab) online using your YoteNet ID and password.
  3. Reconnect to the YoteNet network on your device(s) and enter the new key.

Troubleshooting

If you followed the above process (or said "psh, I know better than this article!") and are now stuck in an endless loop, unable to connect: that's okay. It happens. A lot. More than likely you've met a feature designed to prevent brute-force attacks against the network and your device is now locked out. Some devices are more forgiving, and you'll rarely have this problem. Other devices, like things running Apple iOS, are very agressive and have been known to lock out 15 seconds after entering an incorrect password while failing to ask you to retry your key first. Here's what you need to do if you're stuck.

  1. Forget the YoteNet (and cofi-guest) network on the affected device.
  2. Turn off WiFi or power off the device.
  3. Wait 90 minutes.
  4. Try to join the network again using your new key.

Still stuck? Try this process agian, and make sure you turn off WiFi on your device. We've only had a handful of cases where the problem wasn't a lockout, and, properly followed, this process fixes things 99.9% of the time. If it's still not working come see us in Covell.

Got a question? Let us know so that we can fill out this section! Visit the Get Help menu and choose Contact Us.