You’re done! You can stop here because there’s nothing you need to do. Your account will be deleted on-schedule.

Connection Settings

No matter what method you use to move your email you’ll need to know how to connect. Outlook (the program, not the website) will automatically determine how to fetch your mail. Most web sites will need some extra help. They’ll usually try to autodiscover the right information but can easily get confused.

Your new mail system will request two of the types listed below: POP3 or IMAP, and SMTP. Make sure you select any options that require sign-in or authentication for sending mail with SMTP. Office 365 requires it.

Export Your Contacts

If you have Office 365 contacts (listed in the People app) you can export some or all of them to a file. This file can then be imported into most contact and email systems. For specific import directions please consult your email provider's help site. The file that downloads to your computer is also viewable in Excel or as a text file if you don't have a place to import it.

1. Sign in to Office 365
2. Launch the People app
3. Click Manage in the top toolbar
4. Click Export contacts
5. Choose which contacts to export
6. Click Export (at the top)

Move Your Mail to Outlook.com

If you have an Oultook.com (or Live.com or Hotmail.com) account you can use Outlook’s mail import feature to move your messages. After signing in to Outlook.com, use the following process to setup the import.

1. Click the Settings gear icon in the upper-right and choose Options
2. Click “Import email accounts” under “Managing your account”
3. Click “Other email provider”
4. Enter your Yotes email address and password, then click “Advanced options”
5. Enter your email address in the Username field and set the IMAP server information from the table above
6. Click Import

Outlook will show you a progress bar and status message in the upper-right near your name. You’ll see messages and categories appear in the left navigation menu as the import runs.

Move Your Mail to Gmail

If you have a Gmail.com account you can use Mail Fetcher to move your mail. After signing in to Gmail, use the following process to setup the import.

1. Click the Settings gear icon in the upper-right and choose Settings
2. Click the “Accounts and Import” tab
3. Click “Import mail and contacts”
4. Enter your Yotes email address and click Continue
5. Enter your password and the POP3 server information from the table above
6. Choose your import options and click “Start import”
7. Click OK

Gmail will begin importing your mail at a controlled pace, so messages may take some time to move, especially if you have a lot of saved mail. You can monitor the import’s progress by returning to the Accounts and Import tab of Settings at any time.

Move Your Mail Somewhere Else

Other mail providers support importing messages, too, but we only directly support importing to Microsoft and Google accounts. If you’d like to take your mail somewhere else you’ll need to check the help and support area for your new account. You’ll use the same server information in the table above, though.

If your new mail provider doesn’t have an automatic import feature, or if you need more control over what’s being moved, you can use Outlook (the program) to move you messages. Again, you’ll need to consult help and support documents to attach your new account to Outlook. Once both accounts are in Outlook you can drag-and-drop your messages and contacts into the right folders. This is an advanced method so be prepared to research and troubleshoot issues you might encounter.

After graduation (and if you're not returning), WebAdvisor and Self Service are split from your YoteNet ID in order to give you continued access to tax records for up to a year after you leave. Because the accounts split they require you to choose and set a new, independent password before you'll be able to use them again. This step is only required if you want or need access to either service.

1. Go to WebAdvisor at https://webadvisor.collegeofidaho.edu.
2. Click the Forgot Password link in the upper-right corner.
3. Follow the link in the "Alumni and former employees" section to the password reset page.
4. Enter your last name and either your ID number (shown on your ID card) or Social Security Number, then click Submit.
5. Choose an email address to receive your temporary password.
   • Note: If your current email address isn't on file with us you won't be able to reset your password. You'll need to contact the Registrar's Office at 208-459-5400 to have the correct one added.
6. Wait a minute for the email to arrive. It will be from ellucian[at]collegeofidaho.edu and could end up in your junk email folder.
7. After the email arrives, click Log In on the WebAdvisor page.
8. Enter your username (it doesn't change) and copy and paste the temporary password, then click Submit.
   • CAUTION: If you copy and paste the password be careful to make sure it doesn't copy the space before or the period after the password. The pasted password should only be eight characters long.
9. Enter your username, old/temporary password, and new password, then click Submit.
   • Note: Don't use a symbol, special character, or part of your name in your password. Do use mixed-case letters and numbers. The hint field is optional.
10. If your passwords were accepted, you're now logged in. If not, check your old/temporary password and your new password and try again.